Omnichannel Fulfillment
Increase your customer base with easy order fulfillment across multiple retailers and marketplaces. With M&M as your omnichannel 3PL company, you’re good to grow.
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You focus on growing your customer base. We’ll take care of the rest.
EDI. API. Retail compliance. Routing. Kitting.
If these omnichannel challenges are slowing you down—or keeping you from selling through multiple platforms—M&M has solutions for you.
We offer stress-free order fulfillment to your retail partners and end customers. With our nationwide fulfillment center network, speedy shipping, and range of EDI/API integrations, you can grow your customer base, improve your reach, and keep your retailer relationships strong.
With personalized solutions and expert help from real people, you’ll never be left to figure things out on your own.
What Is Omnichannel
Fulfillment?
Omnichannel fulfillment is a business strategy that allows you to integrate multiple sales channels and platforms to distribute orders while providing a seamless customer experience.
With this approach, once a customer places an order through the retailer of their choice, our omnichannel order fulfillment system gets to work and identifies the nearest inventory to fulfill the order.
Using an outsourced omnichannel solution allows us to work on the technical side of fulfilling orders across sales channels and platforms, and allows you to focus on other business needs.
Benefits of Omnichannel Order
Fulfillment Solutions
Giving your consumers multiple options to obtain your products and services will increase your customer base through the different platforms you offer. However, maintaining these channels comes with challenges that may take time away from your primary responsibilities.
Here are some ways that having an outsourced omnichannel provider can help you enjoy all the benefits of the fulfillment solution without the associated challenges.
Streamline Your Order Channels
Having multiple channels involved in your order fulfillment can be daunting. After all, each one has unique rules that you must follow to get it to function as you want. Forget about tracking each one’s requirements and focus on the single process you get from an omnichannel fulfillment solution!
Focus On Your Business
With efficient and accurate delivery processes and shipping systems in place, you can pay more attention to your business. Let our team be your omnichannel fulfillment team, overseeing your orders so you can work on your business, not in it.
Report Progress Accurately
Instead of individually going through each channel’s analytics, we can conveniently gather all the information for you in a single platform. With our reports, you can identify which channels need improvement so you can take appropriate action. Additionally, we’re always available when you need support or have questions about your products, omnichannel inventory management, and order fulfillment. When you contact us, you’ll speak to a warehouse professional who knows your product and your business.
Improve Your Brand Image
You can maintain consistency across different channels with a dedicated 3PL company overseeing your omnichannel fulfillment system. As such, your customers can immediately recognize your brand wherever they buy your products.
Keep Your Customers Happy
Online shopping is convenient for your customers, but they expect quick delivery. Omnichannel fulfillment can help you quickly drop ship orders from whatever retailer your customer used to place their order. This ensures they’ll remain customers for years to come.
INTEGRATIONS
We are an omnichannel fulfillment partner that works with…
If you don’t see the integration or retailer you need, let us know. This isn’t a complete list, and we’re adding to it all the time.
Here’s how the omnichannel fulfillment process works. (It couldn’t be easier for you!)
01
Connect to your retailer partners via EDI/API. We can help you every step of the way.
02
Send us your products. We’ll store them in our nationwide network of fulfillment centers and handle the distribution for you.
03
Orders come directly to us. Once connected, retailer or customer orders flow through automatically, so we can fulfill them fast and accurately.
04
Get our value-added services. From personalization to kitting, we help you maintain your brand while delivering a great customer experience.
Locations
Faster shipping. Lower costs.
With strategically placed warehouse space nationwide, we reach 98% of the continental U.S. in 2 days or less, by ground, not guesswork.
1601 Fairfax Trafficway Kansas City, KS 66115
10960 N Congress Ave Kansas City, MO 64153
1207 Eden Road York, PA 17402
3505 W California Ave Salt Lake City, UT 84104
